12000 BTU Mini Split Air Conditioner - Heat Pump - SENA/12HF

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MSRP CAD: $1,499.99
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Product Overview

The Senville SENA-12HF/Z is a 12000 BTU ductless mini split air conditioner and heat pump, that is ENERGY STAR Certified. It is backed by a 7 Year Manufacturer Warranty and also offers the following key features:

Senville Mini Split AC

  • 23 SEER (CEE Tier 2) ENERGY STAR Certified Inverter Technology (56% Savings per Year. vs. 10 SEER)
  • Air Conditioner With Arctic Heat Pump (Up to -30C / -22F). Great for Cold Climates!
  • WiFi Enabled (iOS & Android), Whisper Technology (Ultra Quiet), Silver Ion Filter (Anti-Microbial)
  • Vertical Swing Function, Refrigerant Leak Detection, Built-In De-humidification Function, Follow Me Function (Remote with Built-In Thermostat)
  • Self-Cleaning Mode, PTC Heat Belt and Pan, Bucket Free Outdoor Design, Self Diagnosis System, Low Ambient Cooling (Up to -30C / -22F)
  • Recommended for rooms sized 500-750 sq. ft.

Energy Star Certified

ENERGY STAR CertifiedThe Senville AURA Series is our most efficient mini split air conditioner and heat pump, that is Energy Star Certified. With ultra energy efficient air conditioners, you can expect to save upwards of 50% on your energy costs annually. This model makes a great companion for anyone looking to cool and/or heat their home or business, while minimizing running costs in the long-term.

Ultra High Efficient Heating and Cooling (Up to -22F/-30C)

Cold Climate Heat PumpSenville is proud offer one of the most advanced heating and cooling systems in the world. Our Ultra-Inverter Technology, allows our mini split systems to provide cooling and heating at up to -22F/-30C, with up to 75% efficiency, which means you won't experience any additional cost overages on your energy as temperatures go lower. Now available on all Senville AURA Series models, your Ultra-High Efficiency Inverter system will provide you with cooling and heating, all year round, even in the coldest climates. 

High Efficiency Mini Split AC

23 SEER Mini Split AC

23 SEERWith a 23 SEER Rating, the Senville AURA Series, surpasses many of the top name brands when it comes to efficiency. Enjoy the benefit of a cool climate controlled room, with a simple and easy to install air conditioner. Additionally, the Senville AURA Series offers you one of the quietest split air conditioning systems on the market, with minimal audible noise, ensuring the most comfortable overall experience.

WiFi Enabled

WiFi Enabled Mini Split ACEnjoy the benefit of controlling your mini split air conditioner from virtually anywhere in the world. WiFi Enabled, the AURA Series is WiFi Ready, and can be controlled remotely with any Android or iOS phone, via WiFi connection. Control your temperature settings from the office, or while on the road for more efficiency and superior control, as long as you have an internet connection. Great for vacation homes or for better efficiency and temperature control.

Smart Home

Diagnostics & Leak Detection System

Mini Split AC DiagnosticsAlso included on this ductless system are a variety of features including self-cleaning, leak detection, and diagnostic display, all designed to ensure a proper running system, that will last a lifetime. Enjoy peace of mind, knowing that your air conditioner will warn you of any potential problems, allowing for proper maintenance and a climate control system that functions at it's highest efficiency.

Ultra-High Efficiency Inverter

DC Inverter Mini Split ACSenville has long manufactured their air conditioners with an emphasis on energy efficiency and affordability. Technology like its inverter compressor, results in drastic reduction of energy usage, ultimately making it one of the most efficient systems with Inverter Technology. It's technology like this that helps the ductless system to reach such high SEER ratings. Opt for a split system with Inverter Technology to ensure that you are minimizing your energy costs.

Mini Split Heat Pump

Manufacturer's Warranty

7 Year WarrantyAll Senville models are backed by a comprehensive 7 year warranty designed to protect your purchase. All warranty claims are processed by the North American Headquarters of Senville, ensuring the highest levels of customer support and satisfaction. This 7 year warranty offers coverage on the compressor and a 3 year warranty on other parts. You can rest assured knowing that your purchase will be protected for up to 7 years, and we know that we are providing you with the highest quality product available.

Installation Kit & Accessories Included

Mini Split Installation Kit IncludedSenville air conditioners include a complimentary installation kit, designed to ease installation as well as minimize installation costs. These units come pre-charged with R410A refrigerant and include the necessary piping for installation and hook up. Many inferior split units, may not include these parts, which eventually adds to your costs. Our Senville models come equipped and ready for installation from the moment your arrive at your door, with minimal additional cost.

7 Year Warranty

Documentation and Certifications

Technical Specifications

Model Number SENA/12HF
Power Supply (Ph-V-Hz) 208-230V~  60Hz, 1Ph
Cooling (Range) 12000
Input (W) 960
Rated current   A 4.2
EER        BTU/W 13
Heating (Range) 11800
Input (W)      975
Rated Current (A) 4.2
COP W/W 3.55
HSPF4      12
HSPF5 9.9
Minimum Circuit Ampacity (A) 9
Max. Fuse (A) 15
Indoor Dimensions (WxDxH) (in.) 32.87x7.80x11.02
Indoor Air Flow (H/M/L) CFM 418/324/247
Indoor Noise Level (H/M/L) dB 43/36/24
Outdoor Noise Level (H/M/L) dB 56
Outdoor Dimensions (WxDxH) (in.) 31.50x13.11x21.81
Refrigerant Type R410A
Refrigerant Pre-charge 25
Connection Wiring 16AWG*4  Stranded, unshielded
Thermostat Type WiFi Enabled & Remote Control
Warranty 3 Year (Parts) / 7 Year (Compressor)
Application Area  500- 750 sq.ft


(26 reviews) Write a Review

26 Reviews Hide Reviews Show Reviews

  • 5
    So quiet, I wasn't sure it was running!

    Posted by Frank B on 2020 Jan 4th

    I installed the unit over the course of a couple of weekends. It went smooth as silk. I had a certified A/C guy do the vacuum and release the refrigerant. That also went smooth. No leaks. I had torqued the flare nuts to the recommended values and that ensured a tight seal. My garage is not insulated yet. So, it's taking time to heat up. I have an insulated garage door, but, the two long walls of the garage are not insulated as of yet. The inside temperature was at 40 deg F at the start and after 2 hours the garage temp is at 48 deg F. I can't wait to test the A/C in the summer! This unit is ideal because I run a wood shop out of my garage so I couldn't have a heating system that had an open flame or pilot light. This unit solved the problem. I will update as it gets closer to the temperature I have it set for. In and around 67 deg F hopefully.

  • 5
    Ease of installation.

    Posted by Shawn on 2019 Apr 13th

    Arrived in record time. Well packaged. Everything included to hook the unit up.

  • 5
    easy installation for somebody use to work mecanic ,problem to found somebody to vacuum

    Posted by mario beaumont on 2019 Mar 29th

    I just install the unit ,all good during installation but a hard timew to find somebody to vacuum line before start up . The unit run smooth and is very performant . I was advice by havc specialist that is not difficult to find parts in case of problem !

  • 5
    Excellent product

    Posted by Arthur on 2018 Dec 14th

    This is the 4th unit that I have purchased. It arrived faster than I thought. The other 3 units were worked very well so I bought another one for my other house. Very easy to install

  • 5
    Outstanding product!!!

    Posted by Christopher D on 2018 Dec 9th

    Installed 12000btu unit on October 5, 2018. Its be running on heat mode ever since. I turned it off twice to clean the air filters (once a month) since then and turned it back on. I was stunned at the amount of savings when comparing to last year at same time. Almost 400$ so far in savings. Couldn't believe it. Looking forward to the rest of the winter to see what this unit can do. Works flawlessly, well built, runs 24/7, heats open concept single level home with ease. Highly recommend. Thanks Senville!

  • 5
    mini split heat pump

    Posted by Unknown on 2018 Sep 20th

    received my mini split 12000 btu today .on time and in good shape .wii install in couple days

  • 5
    Senville aura 12000

    Posted by Unknown on 2018 Aug 16th

    Very good quality works great at a good price

  • 5
    12000 BTU

    Posted by howard BENSON on 2018 Aug 7th

    Great I received within a few days .simple to install I had problem with it called them they told me it was mother board they sent me another one free of charge got it install works great thanks Mike the tech

  • 5
    More than I expected 12k BTU heat pump

    Posted by Unknown on 2018 Jun 19th

    Installation was straightforward. One surprise was when I removed the protective plugs from the indoor unit to connect the line set, there was a lot of gas released. The indoor units are pre-pressurized to test for leaks at the factory, and keep dirt/moisture out during shipping and storage. The 4 wire interconnect cord has pins on one end (indoor unit), and lugs on the other (outdoor unit). Possibly drill your hole to outside larger than the 2.5" holesaw they recommended. It looks big, but is a bit tight to get everything through. Go with 3-3.25" if you can. Also I'd drill it slightly lower than the recommended hole center point by 1/4 - 1/2" Double check before drilling, that the unit covers the hole from view. Drain hose on the bottom, below pipes and interconnect cord. Watch some youtube videos re bending the lines. When everything is ready to vacuum down the lines ...... vacuum the lines first. Shutoff the gauge knob, or the pump valve. then open the outdoor units gas lines slowly to fill. THEN you can quickly remove the vac line from the units service port. If you disconnect the vac line first, you will lose vacuum. Pressurize the lines with gas first, after vacuuming. You'll lose a tiny bit of gas, but not add air back. I was surprised how quiet both units were. I had a mini split AC unit years ago, but the outdoor unit was noisy. I thought there was something wrong with this as I walked up to it. I had set the indoor temp down and the indoor unit was blowing. I really had to listen to see the outdoor unit was running. The fan was on, and even it was quiet. The inverter (variable speed DC compressor) technology is extremely quiet. Even in turbo mode, the indoor unit can be heard, but isnt loud. During normal operations once the preset temp is reached, its blowing, but not heard above the everyday household background sounds. I hired a local company to vacuum it, vs buy my own pump. Guy hadnt seen as nice a cover kit for the outdoor lineset. It looks good for what it is, but not having seen others, I didn't realize the kit these folks sell is a really nice one. Unit arrived before the estimated ship date I was given, as mine was a pre-order. So happy with the product, and process.