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12000 BTU Mini Split Air Conditioner - Heat Pump - SENA/12HF

Senville

(27 reviews) Write a Review
MSRP CAD: $1,899.99
Sale CAD: $1,899.99
Now CAD: $1,699.99
(You save $200.00 )
SKU:
SENA-12HF-16
UPC:
893088008071
Availability:
Ships in 2 to 3 business days
Shipping:
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Product Overview

Green Energy Pledge Friendly Energy Star Certified Eligible for Tax Credit

Senville SENA-12HF is a high-efficiency 12000 BTU ductless mini split air conditioner and heat pump, ENERGY STAR certified and backed by a 10-year compressor warranty. It offers efficient, quiet, year-round climate control for your home or business.

25.4 SEER2 ENERGY STAR
Save up to 56% on energy costs annually.
Heating down to -30°C (-22°F)
Reliable performance in extreme cold.
Alexa Enabled Smart Control
Control via voice or app anywhere.
Ultra-Quiet Operation
Whisper-quiet for bedrooms & offices.
Recommended for 500–750 sq. ft.
Ideal for medium-sized rooms.
Professional Installation
Required to maintain warranty coverage.

Smart Home Integration with Alexa

Control your Senville system with Alexa or the app from anywhere. Create schedules, adjust settings, and enjoy convenience and energy savings remotely.

ENERGY STAR Certified

Save up to 56% annually on energy costs with this ultra-efficient, ENERGY STAR certified system—ideal for eco-conscious homes and businesses.

Cold Climate Heat Pump

Provides heating at -30°C (-22°F) with up to 75% efficiency, ensuring year-round comfort even in extreme climates.

Diagnostics & Leak Detection

Built-in self-diagnostics and leak detection system help maintain peak efficiency and alert you of any issues for easier maintenance.

10-Year Warranty

Comes with a 10-year compressor warranty and 5-year parts warranty, backed by North American support.

Installation Kit + Accessories Included

Includes a complimentary 16ft. Installation kit. System is pre-charged with R454B refrigerant for up to 25 ft. Professional installation is required to maintain warranty coverage and optimal performance.

What's Included

  • Indoor Unit
  • Outdoor Unit
  • Wireless Remote Control
  • Alexa USB Kit
  • 16 ft. Installation Kit
  • Indoor-Outdoor Wiring Harness
  • Installation Manual
  • User’s Manual
  • 10-Year Manufacturer Warranty

Documentation and Certifications

Technical Specifications

Model Number SENA-12HF
Style Ductless Mini Split AC With Heat Pump
Power Supply (V-Ph-Hz) 208/230V, 1Ph, 60Hz
Voltage Range 187–253
SEER2 25.4
EER2 13.5
Cooling Capacity (BTU) 12000
Cooling Range (BTU) 3500~13500
Cooling Input Range (W) 350~1200
Cooling Current Range (A) 1.8~6.0
Heating Capacity (BTU) 13000
Heating Range (BTU) 4000~14500
Heating Input Range (W) 400~1300
Heating Current Range (A) 2.0~6.8
HSPF2-4 13.7
HSPF2-5 9.6
COP W/W 3.45
Minimum Circuit Ampacity (A) 12
Max. Fuse (A) 15
Indoor Air Flow (Turbo/H/M/L) CFM 530 / 410 / 320 / 240
Indoor Noise Level (Turbo/H/M/L) dB 47 / 40 / 34 / 24
Indoor Dimensions (WxDxH) 31.89 x 8.07 x 11.61 in
Indoor Weight 24.25 lbs
Moisture Removal (L/H) 1.4
Outdoor Air Flow (Max) CFM 1300
Outdoor Noise Level dB 57
Outdoor Dimensions (WxDxH) 30.31 x 12.20 x 21.65 in
Outdoor Weight 82.67 lbs
Minimum Outdoor Heating Temperature -22°F / -30°C
Refrigerant Type / Charge R454B / 40.92 oz
Refrigerant Pre-charge 16 ft
Connection Wiring 14*4 AWG
Thermostat Type Remote Control
Alexa Enabled
Warranty 10 Years Compressor / 5 Years Parts

Product Videos

Reviews

(27 reviews) Write a Review

27 Reviews Hide Reviews Show Reviews

  • 5
    extrêmement satisfaite de mon achat

    Posted by Marie-Pascale Gauthier on 2017 Sep 21st

    Excellent rendement. J'ai choisi de faire installer afin de profiter de ma garantie. Le bloc intérieur de la thermopome indique les degrés en luminescent (en plus de la manette de contrôle) ce qui donne un + pour le "look". Dans l'ensemble fonctionne à merveille. J'ADORE!

  • 4
    AC works great

    Posted by Unknown on 2017 Aug 29th

    I was not a fan of the instruction manual but it all worked out great in the end.

  • 5
    Great machine. Heated 400 square feet all winter long. AC is also very powerful.

    Posted by Mark on 2017 Jul 31st

    Purchased unit in 2015 (aura series, 12000btu). Installed in July 2016 (construction delays). During winter, January 2017 It consumed approximately 350kw/h (efergy monitor on subpanel)*. This equals roughly $65 for the month of heating a 400 square foot room. *Note that 350kw/h includes cost of running fridge, stove, computer, tv and lights for entire 400 square foot apartment. This is January in Toronto, Canada. The heater worked all winter long (not the coldest winter, however, it did drop very close to -20C) I'm very impressed with this machine and I would buy another.

  • 5
    Super

    Posted by Yannick on 2017 Jul 10th

    J ai achete une 12000 Btu il y a un mois, l installation m a coute environ 600$ pour 40 pieds de tuyaux au total dans la region de Quebec. Unite tres silencieuse (interieur/exterieur) rien a dire et climatise tres bien mes chambres en haut. Je recommande.

  • 5
    Top of the line product

    Posted by Unknown on 2017 Jun 30th

    I've installed many of these units they are quality built and durable . Reliablitly has been second to none on this brand, very quite and go down in the cold tempetures, Highly recommended.

  • 5
    Works just fine. Time will tell.

    Posted by rob tukham on 2017 Jun 14th

    I bought and installed this 12000 unit 5 weeks ago. Delivered across the country in just 6 days. At the same time purchased Fujitsu18000 ceiling cassette unit from a local contractor. Contractor purged and tested both systems. Contractor noted that senville outdoor unit was quieter than the Fujitsu as checked with decibel meter. Fujitsu unit cost 4 times as much however is a ceiling cassette, is larger, and has a longer warranty. Phoned Senville a couple of times prior to buying and was connected to knowledgable staff with minimal wait time. Liked that a lot. Unit seems to work well and is very quiet. Instructions not great but Fujitsu was no better. I am a retired electrician and didn't have a problem. Neither remote displays actual room temperature, only set point. Found this a bit odd. Set point shows about 1 degree higher than actual room temperature. Fujitsu shows closer to 2 degrees higher. Remote does not have a night set back feature. that would be nice. You can set the timer to turn the unit off but not to just lower the temperature. Overall very happy with the unit so far. Makes me wonder why I spent the extra money for the Fujitsu "premium" unit.

  • 5
    Quite satisfied

    Posted by Steve on 2017 May 18th

    Bought my first unit last summer and was satisfied enough that I bought the same one for my basement

  • 5
    senville 12000 btu heat pump

    Posted by andy p sampson antigonish ns on 2017 May 4th

    ordered pump in march,delivered to n.s in no time.nice looking unit,had no problem with installition,but you must read your manuals. runs very quiet.and on cold days seems to put out heat very well.

  • 5
    Very Pleased sofar

    Posted by Unknown on 2017 Jan 23rd

    Unit shipped quickly , was easy to install and works great . Very quiet and seems well built. staff answered all emails quickly . So I am happy with unit so far, It has only been running a couple of days, time will tell . If it continues to work this well it is very good value for the cost.